Withdrawal from the contract | Maciej Prósiński

Withdrawal from the Agreement and loss of the right to withdraw from the Agreement

1. Right to withdraw from the Agreement
1. The provisions of this paragraph apply exclusively to Clients who are Consumers and Entrepreneurs exercising rights granted to Consumers, unless mandatory legal provisions provide otherwise.
2. A Client who is a Consumer or an Entrepreneur on Consumer rights has the right to withdraw from the Agreement concluded at a distance, without giving any reason, within 14 (fourteen) days from the date of its conclusion or from the date of taking possession of the Product – in cases provided for by law.
3. To meet the deadline referred to in paragraph 1, it is sufficient to submit a declaration of withdrawal from the Agreement to the Seller before its expiry.
4. A declaration of withdrawal from the Agreement may be submitted:
a) in writing to the Seller's registered office address;
b) in electronic form to the email address: kontakt@maciejprosinski.pl
5. The Client may use the template of the withdrawal form constituting Appendix No. 1 to the Regulations, but this is not mandatory.
6. In the event of a valid withdrawal from the Agreement, it is considered as not concluded, and the Parties are obliged to mutually return the received benefits in accordance with applicable legal provisions.

2. Refund of payments
1. The Seller will refund all payments received from the Client, including delivery costs of the Product, if their refund results from applicable legal provisions.
2. The refund will occur without delay, no later than within 14 (fourteen) days from the date of receiving the declaration of withdrawal from the Agreement, subject to cases provided for by law.
3. The refund will be made using the same payment method that the Client used unless the Client agrees to a different method of refund that does not incur any costs for them.

3. Exclusion of the right to withdraw from the Agreement
The right to withdraw from the Agreement does not apply in cases specified in applicable legal provisions, particularly concerning Agreements:
1. for the provision of services, if the Service Provider has fully performed the service with the express and prior consent of the Client, who was informed before the commencement of the provision that after the service is performed, they will lose the right to withdraw from the Agreement;
2. for the delivery of digital content not supplied on a tangible medium, if the provision of the service has started with the express and prior consent of the Client before the expiry of the withdrawal period and after informing the Client about the loss of the right to withdraw from the Agreement;
3. concerning a Product made according to the Client's specifications or serving to meet their individualized needs;
4. concerning events, training, workshops, webinars, or other services related to recreational, educational, or developmental activities, if the Agreement specifies a particular day or period for their implementation, provided that the exclusion of the right to withdraw results from applicable legal provisions.

4. Waiver of the right to withdraw from the Agreement
1. A Client purchasing a digital Service, digital Product, Mentoring Session, Session Package, or other Services provided electronically may consent to the commencement of the provision before the expiry of the withdrawal period.
2. Consent referred to in paragraph 1 is expressed by checking the appropriate checkbox during the Order placement or in another way that allows for the Client's declaration to be recorded.
3. By making the declaration referred to in paragraph 2, the Client confirms that:
a) they request the commencement of the provision before the expiry of the withdrawal period;
b) they have been informed about the legal consequences of their consent;
c) they acknowledge that after the commencement of the provision or delivery of digital content – in cases provided for by law – they will lose the right to withdraw from the Agreement.
4. In the event of the commencement of the provision of the Service before the expiry of the withdrawal period, a Client who subsequently validly withdraws from the Agreement is obliged to pay for the services rendered up to the moment of withdrawal, if such an obligation arises from legal provisions.

5. Mentoring Sessions and Session Packages
1. If the first Mentoring Session or the first Session carried out as part of the purchased Package takes place before the expiry of the 14-day withdrawal period at the express request of the Client, the provisions of paragraph 4 of this section apply.
2. In the case of full performance of the Service with the express consent of the Client, after having informed them about the loss of the right to withdraw from the Agreement, this right expires in accordance with applicable legal provisions.
3. The commencement of using the digital Product, gaining access to the training platform, educational materials, or starting the implementation of the Mentoring Program before the expiration of the withdrawal period from the Agreement occurs solely after the Client submits the appropriate declarations required by law.

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